Self-directed Support
Choose Radial Care with Self-directed Support
If West Lothian Council has agreed a support budget for you or someone you care for, you can choose us as your care provider through Self-directed Support Option 1 or Option 2.
Your budget, your choice of provider
Self-directed Support (SDS) is how social care is arranged in Scotland. After an assessment, you choose how your support is arranged. You do not have to accept whichever provider the council would pick. Under Options 1 and 2 you can choose a registered provider you trust.
We are registered with the Care Inspectorate for care at home (CS2025000529) and housing support (CS2025000528), so we can deliver the full range of support in most SDS plans, from personal care and dementia care to respite, companionship and help with a tenancy.
New to SDS? Read our plain-English guide to the four Self-directed Support options.
Options we accept
How it works
Moving to Radial in four steps
- Talk to usCall, WhatsApp or use the form. We will explain how we work and whether we can meet the outcomes in your support plan.
- Tell your social workerLet them know you would like Radial as your provider under Option 1 or 2. If you are not assessed yet, ask West Lothian Health and Social Care Partnership for an assessment.
- We plan care with youWe visit at home and write a care plan around your agreed outcomes, routines and preferences.
- Care beginsYour carers start, and we review the plan with you and your social worker as needs change.
Questions
Self-directed Support and Radial
Independent advice: West Lothian HSCP, Carers of West Lothian, mygov.scot.
Can I choose Radial Care with Self-directed Support?
Yes. We accept Option 1 (direct payment) and Option 2 (Individual Service Fund). Under Option 4 you can also use us for the parts of your support you choose to direct.
How do I choose Radial under Option 2?
Tell your social worker that you would like Radial Care and Support to provide your support. We will then work with you and West Lothian Health and Social Care Partnership to agree the details and start care.
Can I pay you from a direct payment?
Yes. Under Option 1 you can buy care from us with your direct payment. We provide clear invoices and records to help you report on how the money is spent.
Can I switch to Radial from my current provider?
Yes. Your Self-directed Support option can be reviewed and changed if your current arrangement is not working. Speak to your social worker, and call us for an informal chat first if that helps.
What if I have not been assessed yet?
Contact West Lothian Health and Social Care Partnership and ask for a social care assessment. Carers of West Lothian and Lothian Centre for Inclusive Living can give independent advice. We can start privately while you wait, if you wish.
Let’s talk.
A free, no-obligation conversation with a real person.
Arranging care for yourself? Talk to us directly. We will go at your pace.
Office Mon to Fri, 9am to 5.30pm. On call at weekends.